privacy policy

Last Updated: October 26, 2025

This Privacy Policy (“Policy”) describes how Superform Life, LLC. (“Superform,” “we,” or “us”) collects, uses, and protects information obtained through our website, mobile applications, and performance programs (collectively, the “Services”).
By using the Services, you agree to this Policy.

1. Scope

This Policy applies to all information collected by Superform in connection with:

  • Website visits, digital onboarding, and purchases

  • Participation in Superform programs such as the Superform Alpha Program

  • Questionnaires, wearable integrations, and performance assessments

Superform provides wellness and performance optimization services. It is not a medical provider and is not HIPAA compliant. Any medical assessments or diagnostic testing associated with our programs are conducted exclusively through licensed third-party medical partners that maintain their own HIPAA-compliant systems.

2. Information We Collect

We may collect:

  • Personal Information: name, contact details, date of birth, billing information, and communications.

  • Performance & Wellness Information: training data, sleep and recovery metrics from wearables, intake forms, and program questionnaires.

  • Medical Assessment Summaries: limited diagnostic or laboratory results shared by our HIPAA-compliant medical partner with your written authorization.

  • Technical Information: browser type, IP address, cookies, and analytics data to improve website performance.

Payment transactions are processed securely by third-party vendors; Superform does not store complete credit-card numbers.

3. How We Use Information

Superform uses collected information to:

  • Deliver and personalize training, nutrition, and recovery protocols

  • Schedule and manage assessments and services

  • Communicate updates, progress reports, and program results

  • Maintain internal records, analytics, and legal compliance

We do not sell or rent personal information.

4. Relationship with Medical Partners

All laboratory testing, medical consultations, and diagnostic services are performed by independent licensed medical partners operating under their own compliance programs.
Participants authorize those partners to share specific data—such as baseline and outcome summaries, clearance status, or red-flag indicators—with Superform for the limited purpose of designing and administering wellness and performance programs.
Superform receives and stores this information securely but does not create, maintain, or manage complete medical records.

5. Data Sharing

We may share limited information with:

  • Authorized contractors, trainers, or technology providers who assist in program delivery

  • Licensed medical partners as described above

  • Legal authorities if required by law

All such parties are bound by confidentiality or service agreements restricting secondary use or disclosure.

6. Data Security

Superform uses secure cloud infrastructure, encryption in transit, password protection, and access controls to safeguard information. While we maintain commercially reasonable security measures, no online system is completely risk-free.

7. Cookies and Analytics

Our website uses cookies and analytics tools to enhance functionality and user experience. You can control or disable cookies in your browser; doing so may limit certain features.

8. Your Rights and Choices

Participants and website users may:

  • Request access to, correction of, or deletion of their information

  • Withdraw consent for non-essential data use

  • Revoke authorization for medical-partner data sharing (revocation will not affect data previously shared under authorization)

Requests can be sent to concierge@superformlife.com. We will verify identity before processing and respond within applicable timeframes.

9. Data Retention

Superform retains information only as long as necessary to fulfill program delivery, legal, or operational obligations. De-identified or aggregated data may be retained for research, analytics, and program improvement.

10. Marketing and Media

With participant consent, Superform may use photographs, video, testimonials, or de-identified outcome data for educational, marketing, and promotional purposes. Participants may withdraw consent for future use at any time by contacting us.

11. Third-Party Links

Our website may link to external or partner sites. Superform is not responsible for the privacy practices or content of those sites.

12. Children’s Privacy

Our Services are intended for individuals 18 years or older. We do not knowingly collect personal information from minors.

13. Policy Updates

Superform may update this Policy periodically. The most recent version will always appear on this page with a new “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact

For privacy questions or data requests, contact:
Superform Life, LLC
Email: concierge@superformlife.com